Automated Customer Support on WhatsApp in Malaysia

Automate your sales and support to engage with your customers on WhatsApp.

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Turning First-Time Buyers into Repeat Customers

70%

Faster Responses

with automated messaging and canned responses

40%

Faster Resolutions

when on-point routing assigns the right agent for each issue instantly

2x

Better CSAT and NPS Scores

when improved response and resolution times boost customer satisfaction

Multiple Agent

Share the LuluChat inbox across your team with support for an unlimited number of agents.

Chatbots

Create no-code chatbots to provide instant responses to common requests.

Broadcast

Push out your campaigns and engage with high-response WhatsApp messages.

Custom Notifications

Re-engage to bring visitors back and increase conversions.

Communication

Tag contacts, categorize, and target them in groups using personal communications.

Easy integrations

Pre-built integrations let you integrate with your tech stack and configure it in a few clicks.

Seamless collaboration with teammates

Collaborate with your teammates and respond quickly for a wonderful customer experience.
Work together efficiently across teams through automatic chat assignments & internal notes.

Automated Chatbot with Instant Responses

Use a chatbot to route leads & answer basic queries and map your customer engagement journey with a flow builder.
Deliver personalized quick replies with an automated 24/7 virtual sales assistant.

Personalize Broadcast Messages Campaigns

Send personalized promotional messages with one click to strengthen your customer engagement.
Send a message to promote repeat orders and increase your sales.

Custom Notifications Automate Workflow

Send automated notifications to your customers through WhatsApp

Get a Free WhatsApp Chat Button for Your Website

Customise and create your WhatsApp Widget
Get more inquiries from your website visitors

Supercharge Business with Zapier Integration

Connect WhatsApp Automation with apps you use and love. Chat with your customers, send their details to your CRM, and booking system, and manage orders.

TRY THE DEMO

Experience WhatsApp the way your customers do

Just scan the QR code or click THIS LINK to join the WhatsApp Automation experience journey.

Grow your Business with LuluChat

Get your WhatsApp Automation to Level Up your Business.

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